Muqeem Portal: Streamlining Expatriate Management in Saudi Arabia

Managing expatriate employees in Saudi Arabia requires strict compliance with immigration, labor, and residency regulations. To simplify these processes, the Saudi government developed the Muqeem Portal—a digital platform that allows companies to efficiently manage the residency status of their foreign employees.

At Arab Dreams, we guide businesses through the smart use of digital systems like Muqeem, ensuring your operations remain smooth, compliant, and efficient.

What is the Muqeem Portal?

Muqeem (https://muqeem.sa) is an online portal provided by Elm Company, under the supervision of the Saudi General Directorate of Passports (Jawazat). It is designed specifically for companies and sponsors to manage resident (iqama) services and employee immigration status without visiting Jawazat offices.

The platform is accessible in both Arabic and English, making it easier for HR departments, PROs, and GROs to monitor and process requests in real-time. Pro Gro services in Saudi Arabia

Key Features of Muqeem Portal

  1. Iqama Issuance & Renewal
    Issue or renew residency permits for expatriate employees.

  2. Exit/Re-Entry Visa Services
    Create single or multiple exit/re-entry visas instantly.

  3. Final Exit Visas
    Process final exit visas electronically with real-time Jawazat updates.

  4. Iqama Validity Check
    View the current status and validity period of employees’ iqamas.

  5. Employee Information Updates
    Modify employee data (e.g., passport numbers or profession changes).

  6. Printing Official Documents
    Print official Jawazat records for company archives or audits.

  7. Visa Cancellation
    Cancel unused exit/re-entry visas before expiration.

Who Can Use the Muqeem Portal?

  • Companies with valid commercial registration (CR)

  • Institutions hiring foreign workers

  • HR and GRO/PRO departments

  • Business owners managing small to large teams of expatriates

Benefits of Using Muqeem for Your Business

Feature Benefit
24/7 Digital Access No need to visit Jawazat offices or wait in queues
Instant Processing Issue or cancel visas within minutes
Accurate Compliance Avoid fines for expired iqamas or visa misuse
Centralized Employee Data Manage your expat workforce from a single dashboard
Arabic & English Interface Easy to use for both Saudi and international teams

How Arab Dreams Helps You Use Muqeem Efficiently

At Arab Dreams, we provide full GRO/PRO services to manage Muqeem access and operations for your business. Here’s how we support you:

  • Portal Setup & Access
    We assist in registering your business with Muqeem and linking it with your company records.

  • Iqama & Visa Services
    Our experts handle iqama renewals, exit/re-entry requests, and real-time visa tracking.

  • Compliance Management
    Avoid legal penalties with proactive alerts and regulatory updates.

  • Training & Support
    We train your staff on how to use Muqeem and interpret its reports.

Real-World Example: How Muqeem Helped a Logistics Company in Dammam

A mid-sized logistics firm in Dammam partnered with Arab Dreams after struggling with delayed iqama renewals and missed exit visa deadlines. By integrating Muqeem into their HR operations, we helped them:

  • Cut visa processing time by 70%

  • Eliminate fines from missed renewals

  • Streamline onboarding for new expatriate drivers

Final Thoughts

Whether you're a startup or an established enterprise in Saudi Arabia, using the Muqeem Portal is no longer optional—it's essential. With the right partner like Arab Dreams, you can harness this tool to simplify operations, stay compliant, and focus on your core business.

Need Help With Muqeem or GRO Services?
Contact Arab Dreams today for a free consultation and let our experts take the stress out of managing your expatriate workforce.
🌐 Visit arabdreams.com


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